Legal

bajlive Privacy Policy

Your privacy matters to bajlive. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information as a bajlive player in Bangladesh.

Last updated: January 2025

Your Data, Your Rights

bajlive takes the privacy of its players seriously. When you register an account, make a deposit, or play a game on bajlive, you share personal information with us. This Privacy Policy explains what we do with that information — and what we don't do with it.

We've written this policy in plain language because we think you deserve to understand it without needing a law degree. If something isn't clear, or if you have a question about how bajlive handles your data, contact us at [email protected] and we'll give you a straight answer.

By registering a bajlive account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register an account or use the bajlive platform.

This Privacy Policy applies to all bajlive players regardless of how they access the platform — through the website at bajlive.net or through the bajlive Android app. It covers all personal data collected by bajlive in connection with your use of the platform.

bajlive does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or any other party that would use it for purposes unrelated to operating your bajlive account.

How bajlive Protects Your Privacy

These are the core privacy commitments bajlive makes to every player. The full details are in the policy sections below.

We Never Sell Your Data

bajlive does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your bajlive account and improve the platform experience.

Encrypted Storage and Transmission

All personal data stored by bajlive is encrypted at rest. All data transmitted between your device and bajlive's servers is protected by TLS encryption. Your payment details are never stored in plain text on bajlive's systems.

You Control Your Data

bajlive players have the right to access, correct, and request deletion of their personal data. You can make a data request at any time by contacting our support team. We will respond within 30 days.

Minimal, Purposeful Data Sharing

bajlive shares your data only with the payment processors and identity verification services needed to operate your account. Every third party we work with is bound by a data processing agreement that limits how they can use your information.

Clear Data Retention Limits

bajlive does not keep your personal data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure, as required by applicable law. After that period, your data is securely deleted.

Opt-Out of Marketing at Any Time

If you've opted in to receive promotional communications from bajlive, you can opt out at any time by contacting support or using the unsubscribe link in any marketing email. Opting out does not affect transactional communications about your account.

1 What Data We Collect

bajlive collects personal data that is necessary to operate your account, process your transactions, verify your identity, and provide you with a safe and fair gaming experience. We do not collect data beyond what is needed for these purposes.

Category Examples Why We Collect It
Identity data Full name, date of birth, national ID number Account registration and age/identity verification
Contact data Mobile number, email address Account communication, support, and security alerts
Financial data bKash/Nagad/Rocket account number, transaction amounts Processing deposits and withdrawals
Gaming activity Bets placed, games played, win/loss history Account management, responsible gaming monitoring, dispute resolution
Technical data IP address, device type, browser, operating system Security, fraud detection, platform optimisation
Usage data Pages visited, session duration, click patterns Platform improvement and user experience optimisation
bajlive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

2 How We Collect It

bajlive collects your personal data through several channels, all of which are directly connected to your use of the platform:

  • Registration: When you create a bajlive account, you provide your name, mobile number, email address, and date of birth directly to us.
  • Identity verification: When you submit documents to verify your identity before a withdrawal, we collect the information contained in those documents.
  • Transactions: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction details are shared with bajlive by your payment provider to confirm the transfer.
  • Platform usage: bajlive's servers automatically log technical data — such as your IP address, device type, and session activity — whenever you access the platform.
  • Cookies: bajlive uses cookies and similar tracking technologies to collect usage data. See Section 7 for full details.
  • Support interactions: When you contact bajlive support, we retain records of those communications to help resolve your query and improve our service.

3 Why We Use Your Data

bajlive uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

  • To create and manage your bajlive account
  • To process deposits and withdrawals via bKash, Nagad, and Rocket
  • To verify your identity and age before processing withdrawals
  • To detect and prevent fraud, money laundering, and other prohibited activities
  • To monitor gaming activity for responsible gaming purposes and to enforce our Terms and Conditions
  • To send you transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — related to your bajlive account
  • To send you promotional communications about bajlive bonuses and offers, if you have opted in to receive them
  • To improve the bajlive platform based on how players use it
  • To comply with applicable legal and regulatory obligations
bajlive will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Data Sharing

bajlive shares your personal data only where it is strictly necessary to operate the platform or where we are required to do so by law. We do not share your data with advertisers, data brokers, or any third party for commercial purposes unrelated to your bajlive account.

The categories of third parties with whom bajlive may share your data are:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction details necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services: When you submit identity documents, they may be processed by a third-party verification service operating under a data processing agreement with bajlive.
  • IT and infrastructure providers: bajlive uses third-party hosting and security services to operate the platform. These providers access data only as necessary to provide their services and are contractually prohibited from using it for any other purpose.
  • Legal and regulatory authorities: bajlive may be required to disclose personal data to law enforcement or regulatory bodies where required by applicable law. We will notify you of any such disclosure where we are legally permitted to do so.
Every third party that processes personal data on behalf of bajlive is bound by a data processing agreement that restricts how they can use your information and requires them to maintain appropriate security standards.

5 Data Retention

bajlive retains your personal data for as long as your account is active and for a defined period after your account is closed. We do not keep data indefinitely, and we delete or anonymise data once it is no longer needed for the purposes for which it was collected.

  • Active accounts: Personal data is retained for the full duration of your bajlive account.
  • Closed accounts: After account closure, bajlive retains account and transaction records for a period required by applicable law — typically five years — to comply with anti-money laundering and financial record-keeping obligations.
  • Support records: Communications with bajlive support are retained for up to two years after the last interaction.
  • Technical logs: Server logs and technical data are retained for up to 12 months for security and fraud detection purposes.

After the applicable retention period expires, bajlive will securely delete or anonymise your personal data so that it can no longer be linked to you.

6 How We Protect Your Data

bajlive implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and bajlive's servers
  • Encryption at rest for all stored personal data
  • Access controls that limit which bajlive staff can access personal data, based on their role and the minimum necessary for their job
  • Regular security assessments and penetration testing of the bajlive platform
  • Secure, hashed storage of account passwords — bajlive staff cannot see your password in plain text
  • Monitoring for suspicious access patterns and automated alerts for potential security incidents

While bajlive takes data security seriously and implements industry-standard protections, no system is completely immune to security risks. If you believe your bajlive account has been compromised, contact support immediately at [email protected].

You play an important role in keeping your account secure. Use a strong, unique password for bajlive and never share your login credentials with anyone.

7 Cookies and Tracking

bajlive uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how players use the platform so we can improve it.

Cookie Type Purpose Can You Opt Out?
Essential cookies Required for the platform to function — login sessions, security tokens, language preferences No — these are necessary for bajlive to work
Analytics cookies Help bajlive understand how players navigate the platform so we can improve it Yes — you can opt out via your browser settings
Preference cookies Remember your settings and preferences across sessions Yes — clearing cookies will reset these

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent bajlive from functioning correctly. bajlive does not use third-party advertising cookies or tracking pixels for ad targeting.

8 Your Rights

As a bajlive player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right to Access

You can request a copy of the personal data bajlive holds about you at any time.

Right to Correction

If any personal data bajlive holds about you is inaccurate or incomplete, you can ask us to correct it.

Right to Deletion

You can request that bajlive delete your personal data, subject to our legal retention obligations.

Right to Restrict Processing

You can ask bajlive to restrict how we use your data in certain circumstances while a dispute is being resolved.

Right to Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Right to Object

You can object to bajlive processing your data for direct marketing purposes at any time.

9 Minors and Age Verification

bajlive is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step before any withdrawal is processed on bajlive.

If bajlive discovers that personal data has been collected from a person under 18, we will close the associated account immediately, void any transactions, and delete the personal data as quickly as possible. If you believe a minor has registered a bajlive account, please contact us at [email protected] immediately.

If you share a device with minors, we strongly recommend using your device's parental control features to prevent access to bajlive.

10 Changes to This Policy

bajlive may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our privacy practices. When we make material changes, we will notify registered players via email and/or via a notification within the bajlive platform.

The updated policy will be posted on this page with a revised "Last updated" date. If you continue to use bajlive after an updated policy takes effect, you are deemed to have accepted the changes. If you do not agree with the updated policy, you should stop using bajlive and contact support to close your account.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or want to raise a privacy concern about bajlive, please contact our support team:

Email: [email protected]   ·   Available: 24 hours a day, 7 days a week

bajlive will acknowledge all privacy-related requests within 24 hours and provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Ready to Play?

Join bajlive — Safe, Fair, and Secure

Now you know how bajlive handles your data. Register your account, deposit via bKash, Nagad, or Rocket, and start playing today with full confidence that your privacy is protected.

18+ only  ·  Play responsibly  ·  Responsible Gaming